We are looking for exceptional people to work for the 3rd largest Arts and Cultural Attraction in Nebraska – Lincoln Children’s Zoo! With over 200,000 guests each year this is a great opportunity to gain some hands-on experience in the Guest Relations, Admissions, and Food and Beverage areas. Approximately 20 hours a week, available shifts include weekday, weekends, nights and holidays. With weekends a must.
Position: Seasonal Part-Time
Position Salary: $11.50 per hour
Schedule: Flexible, Nights, Weekends and Holidays are required
Department: Guest Services (Treetop Toys gift shop, Safari Café, rentals, events, admissions and custodial)
Job Duties
- Make guests feel welcome by creating outstanding experiences they will remember. Therefore, being proactive and able to provide superior guest service is a must.
- Cheerfully welcome every guest to the Zoo
- Engage with guests by thoughtfully answering questions
- Ensure prompt, efficient, and friendly service at all times
- Represent the tradition of Lincoln Children’s Zoo
- Meet membership and sales goals
- Maintain cleanliness and appearance of Zoo
- Perform daily set-up, preparation, and clean-up of front entrance area
- Perform cashiering duties
- Other duties as assigned
- Excellent communication skills
- Previous cash-handling or sales experience is a plus
- Self-motivated and be able to complete tasks as assigned, independently
- Can work independently
- Is a team player, and works well with others
- Candidates must be able to see opportunities for improvement within their environment (visually and procedurally) and react/gather support accordingly
- Must have an eye for details, especially relating to data entry
- Must be able to work a flexible schedule
- Stay current on the latest at the Zoo and be able to communicate them to guests
- Prepares food accurately and ensures that all food and beverages are being delivered with the highest quality in mind
- Have great cash handling skills. To ensure guests are getting the appropriate change back and the drawer is accurate at the end of the day
- Reports to work on time for scheduled shifts and follows the attendance policy
- Must be able to lift, bend and stand for long periods also withstand humid hot conditions
- Must be able to lift up to 60 pounds
- Must be at least 16 years old to apply
- 30% Discount in Treetop Toys Gift Shop
- Discount at Safari Cafe
- A free membership for yourself
- A limited quantity of free admission, train and pony ride tickets to share with your friends
- Free tickets treat bags to Boo at the Zoo for friends or family
- Create lasting memories for Guests
Work is done both inside and outside, and in all weather conditions. Work is highly physical. Daily work includes preparing food, cleaning, gift shop sales and merchandise organizing/restocking, and most importantly, proactively interacting with guests. Must be able to lift heavy loads sometimes weighing more than 50 pounds.
