Zoo Lights Powered by LES
November 20 - December 30, 2026
5:30 - 9:00 pm
Closed Thanksgiving Day, Christmas Eve and Christmas Day.
Frequently Asked Questions
I can no longer attend during my chosen date/time, can I reschedule my tickets?
• If you purchased Ticket Assurance you may reschedule your tickets up to 12:00PM on your scheduled date. Tickets are non-transferable after 12:00PM the day of. If you decline ticket assurance during your original purchase, you can still request a date change prior to 12:00PM on the day of your scheduled tickets for an additional change fee of 37% of your reservation total. This change fee is calculated at a 10% increase of pre-purchased ticket assurance. If you would like to adjust your date, please e-mail reschedule@lincolnzoo.org with a list of three preferred date and time choices and we will reschedule based on availability. Tickets will not be rescheduled if your ticket date has already passed.
I can no longer attend during my chosen date/time, can I receive a refund?
• No, tickets to Zoo Lights Powered by LES are non-refundable.
What should I expect at Zoo Lights Powered by LES?
• Zoo Lights Powered by LES is full of holiday fun for all ages! Experience multiple light shows choreographed to holiday music, hanging vine lights, light tunnels, over 30 lit animal silhouettes, holiday train rides, hot cocoa, s’mores and more!
What does timed ticket entry mean?
• Zoo Lights Powered by LES is a timed ticket entry event. This means when you purchase a ticket, you will select the time you wish to enter the Zoo. While you must enter during your selected 15-minute window, you are not limited to an amount of time in the Zoo, your experience can take as long as you would like.
What's included with the VIP ticket?
•VIP tickets include early entry starting at 5:30PM, a commemorative cocoa cup with your choice of cocoa or hot cider, commemorative 3D glasses, and a train ride.
What's included with the General Admission ticket?
• General admission includes entry to the event and commemorative 3D glasses. Other items can be purchased as add-ons.
Can I bring in outside food and beverages into the event?
• No, guests are not allowed to bring in outside food and beverages during Zoo Lights Powered by LES.
Can I purchase tickets at the gate during the event?
• Tickets will only be available at the gates if that date/time has not sold out. Advanced ticket purchase is highly recommended to ensure you can visit on your desired date/time.
Are s'mores and hot cocoa included with my general admission ticket?
• S'mores, hot cocoa, and other snack items are not included with your ticket and may be purchased for an additional cost.
Will Zoo Lights Powered by LES be open on Christmas?
•No, Zoo Lights Powered by LES will be closed Thanksgiving Day, Christmas Eve and Christmas Day.
Can I purchase add-ons to my general admission ticket?
•Yes, train tickets can be purchased as an add-on.
Who needs a ticket?
• Everyone two years and older will need a ticket to the event. Guests two and older who wish to ride the train will require a train ticket. Train tickets on membership accounts are not valid at special events.
Will Santa be at Zoo Lights Powered by LES?
• Unfortunately Santa is very busy this time of year at the North Pole. There will still be tons of holiday fun and memorable moments including light shows, holiday train rides, walk through light tunnels and more!
Will Zoo Lights Powered by LES be cancelled due to the weather?
• Zoo Lights Powered by LES is a rain or shine event, however the Zoo has the ability to cancel if weather conditions are dangerous. In the event an evening is cancelled, all ticket holders for that date will receive an email containing information on how to reschedule your tickets.
