Know Before You Go!
We can’t wait to see you at Zoo Lights Powered by LES! Below is everything you need to know about attending this magical event. Still need to reserve your tickets? Click here to purchase your Zoo Lights Powered by LES tickets.
Event Entry
General admission tickets have specific timed entry. The time on your tickets that you selected during checkout is your entry time. You must enter the event during that 30-minute timeframe. For example, if you purchased tickets for 7pm-7:30pm, then your tickets are valid for entry from 7pm-7:30pm. You are not restricted to any amount of time once you enter, but you must enter during your entry time.
VIP tickets receive early access to the event starting at 5:30pm, and can enter the event at any time between 5:30pm-8:30pm.
Parking
The Zoo has three parking lots. The parking lot entrances are conveniently located off of 27th Street, A Street and Memorial Drive.
Handicap parking spots are available in the main Zoo parking lot that sits in between A street and 27th Street.
Ticket Rescheduling
Tickets to Zoo Lights Powered by LES are non-refundable. Tickets will only be rescheduled for those who purchased ticket assurance. Please see information below if you purchased ticket assurance and need to reschedule:
- If you selected the ticket assurance option during checkout, you can reschedule your own tickets using the link in your order confirmation e-mail. Select “manage booking” in your confirmation e-mail and then select “modify booking” on the order details page.
- Reschedule your tickets by 3:00 p.m. on the day of your scheduled tickets. Tickets are non-transferrable after 3:00 p.m.
- Transfers are valid for one-time use only and must be for Zoo Lights Powered by LES.
- Ticket assurance does not allow refunds.
Please note: Ticket assurance is not required to reschedule if Zoo Lights Powered by LES is cancelled by the Zoo.
Food and Beverage
Snacks and refreshments such as hot cocoa, warm cookies, popcorn, and more will be available at Cafe 65, Candy Cane Cafe, and Safari Cafe. These locations are open from 5:30pm-9pm each night.
Alcohol service is available for guests 21+ Thursday-Sunday evenings. A valid photo I.D. is required for EVERYONE wanting to purchase alcohol, regardless of age.
Please be aware that our facility is not an allergen-free environment. Ingredient information for menu items is available upon request.
Food Drive
The Zoo is hosting a food drive to help support the Food Bank of Lincoln and help members of our community in need. From now until the end of the year, donation barrels will be placed near the front gates during daytime admission, as well as during Zoo Lights Powered by LES!If you have extra food to share, or would like to purchase non-perishable food or personal care items for your fellow community members in need - you can drop those donations off at the Zoo! Please see a list of the Food Bank of Lincoln's most needed items here: https://www.lincolnfoodbank.org/food-collection-sites/
Questions?
Please e-mail contact@lincolnzoo.org with any Zoo Lights Powered by LES related questions.
